coming from using blackberries, storm and iphone user and now am using sprint Htc touch pro 2. first of all the screen on the phone is horrible comparing to the new blackberries and other phones ive used, Ive always purchased expensive phones and htc hero is terribly slow and it keeps freezing all the time, some time have to do a battery pull, htc sense its very beautiful and useful but the phone processor cant handle it. with the right hardware its a winner, htc is known for making operating system easier for the user,i like android alot i think androids kicks iphones ass because of the personalization it offers and android look more today then the iphone operating system . iphone as a bunch of icons on a black background its a damn shame because iphone doesnt deserve all the sucess it as compared to android and web OS. i get great service form sprint here in boston, and all the features sprint offers is great gps,tv,unlimited data,text and video for 69.99 is great. if the phone had a faster processor it would be a winner. gave the phone to my little pro because am 20 and if your like me like everything to be on point and fast than the htc hero is not for you.
only giving 2 stars because of htc sense makes android look grown.
Rating: 2 / 5
I have played with this phone numerous times and I came away disappointed each time. The concept on the phone is great, take great pictures and the Apps are amazing. But the hardware is slow and laggy. And that’s huge IMO, we all want a phone that is quick and responsive. Maybe the update coming out Q1 of 2010 will fix it.
Rating: 3 / 5
All the hype this phone recieved, and foolishly I gave in and bought it. I wish I didnt buy it. Its not a terrible phone, but there are other phones out there that are better. The Hero is laggy after the 1st week of having it. Im having dropped network at least 3 or 4 times a day. Even after I called customer service, it still had the same issues. So tomorrow, I am taking it back. I might go back to Sprint, but the Nexus One looks lovely right now. Hell even the iPhone is looking good at 80$ a month. Its a steal.
Rating: 2 / 5
Just got my phone an hour ago and I’m not happy. If you have a bluetooth headset and you’re used to using the button on it to activate voice dialing, you’re going to be disappointed. For some reason, HTC didn’t properly implement that feature. So, if you push the button on your bluetooth headset or speakerphone, nothing happens. This is a basic feature built into most phones nowadays – even my free phone could do this, and it surprises me that HTC didn’t implement it on their flagship Android phone. Why would you build a phone that cannot be voice activated for the bluetooth headset?? Isn’t that the whole point of the bluetooth headset to have a hands-free phone? I’m returning my phone tomorrow and going back to my free basic phone that actually works like a phone!!
Rating: 1 / 5
Bought the phone in November 2009. It has caused major headaches. I need a reliable phone. Every time I travel to another city, I cannot receive calls. Upon returning to my home city, I still cannot receive calls. After 2 to 3 hours on the phone with Sprint’s tech support, they end up resetting the phone with great difficulty. I then loose all my applications, settings, contacts and calendar. The next time I travel the same thing happens again – and I must spend hours on the phone with Sprint upon my return (not to mention the hours spent setting up the phone once more). When the phone is working properly, the sound quality is good, but the phone rings only 70% of the time for incoming calls, even though it shows a strong signal.
Like others have stated: the phone is sometimes slow, you constantly have to use a Task Killer, battery life is short, and the on-screen keypad does not always respond to touch. However, I am technical and can live with these complexities. What I cannot tolerate is the build quality that causes bugs and errors. Sprint has no explanation – other than it must be the phone, so they are sending a replacement.
From a basic usability standpoint – if you are not technical, stay away from this phone. From a reliability standpoint – I know others who have not had problems, and I know others who had hardware problems and replacement phones. It seems HTC’s quality control for the Hero is poor – so you are taking your chances by choosing this phone coupled with Sprint’s service.
Rating: 1 / 5
coming from using blackberries, storm and iphone user and now am using sprint Htc touch pro 2. first of all the screen on the phone is horrible comparing to the new blackberries and other phones ive used, Ive always purchased expensive phones and htc hero is terribly slow and it keeps freezing all the time, some time have to do a battery pull, htc sense its very beautiful and useful but the phone processor cant handle it. with the right hardware its a winner, htc is known for making operating system easier for the user,i like android alot i think androids kicks iphones ass because of the personalization it offers and android look more today then the iphone operating system . iphone as a bunch of icons on a black background its a damn shame because iphone doesnt deserve all the sucess it as compared to android and web OS. i get great service form sprint here in boston, and all the features sprint offers is great gps,tv,unlimited data,text and video for 69.99 is great. if the phone had a faster processor it would be a winner. gave the phone to my little pro because am 20 and if your like me like everything to be on point and fast than the htc hero is not for you.
only giving 2 stars because of htc sense makes android look grown.
Rating: 2 / 5
I have played with this phone numerous times and I came away disappointed each time. The concept on the phone is great, take great pictures and the Apps are amazing. But the hardware is slow and laggy. And that’s huge IMO, we all want a phone that is quick and responsive. Maybe the update coming out Q1 of 2010 will fix it.
Rating: 3 / 5
All the hype this phone recieved, and foolishly I gave in and bought it. I wish I didnt buy it. Its not a terrible phone, but there are other phones out there that are better. The Hero is laggy after the 1st week of having it. Im having dropped network at least 3 or 4 times a day. Even after I called customer service, it still had the same issues. So tomorrow, I am taking it back. I might go back to Sprint, but the Nexus One looks lovely right now. Hell even the iPhone is looking good at 80$ a month. Its a steal.
Rating: 2 / 5
Just got my phone an hour ago and I’m not happy. If you have a bluetooth headset and you’re used to using the button on it to activate voice dialing, you’re going to be disappointed. For some reason, HTC didn’t properly implement that feature. So, if you push the button on your bluetooth headset or speakerphone, nothing happens. This is a basic feature built into most phones nowadays – even my free phone could do this, and it surprises me that HTC didn’t implement it on their flagship Android phone. Why would you build a phone that cannot be voice activated for the bluetooth headset?? Isn’t that the whole point of the bluetooth headset to have a hands-free phone? I’m returning my phone tomorrow and going back to my free basic phone that actually works like a phone!!
Rating: 1 / 5
Bought the phone in November 2009. It has caused major headaches. I need a reliable phone. Every time I travel to another city, I cannot receive calls. Upon returning to my home city, I still cannot receive calls. After 2 to 3 hours on the phone with Sprint’s tech support, they end up resetting the phone with great difficulty. I then loose all my applications, settings, contacts and calendar. The next time I travel the same thing happens again – and I must spend hours on the phone with Sprint upon my return (not to mention the hours spent setting up the phone once more). When the phone is working properly, the sound quality is good, but the phone rings only 70% of the time for incoming calls, even though it shows a strong signal.
Like others have stated: the phone is sometimes slow, you constantly have to use a Task Killer, battery life is short, and the on-screen keypad does not always respond to touch. However, I am technical and can live with these complexities. What I cannot tolerate is the build quality that causes bugs and errors. Sprint has no explanation – other than it must be the phone, so they are sending a replacement.
From a basic usability standpoint – if you are not technical, stay away from this phone. From a reliability standpoint – I know others who have not had problems, and I know others who had hardware problems and replacement phones. It seems HTC’s quality control for the Hero is poor – so you are taking your chances by choosing this phone coupled with Sprint’s service.
Rating: 1 / 5